Erin Dorney

Blogging life & librarianship

Posts Tagged ‘networking

Computers in Libraries 2012

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cherry blossoms

On Tuesday I’m headed to Washington DC for the 2012 Computers in Libraries conference (also known as CiL, hashtag #cildc). It’s my first time but I have heard great things from past attendees. Really looking forward to my first conference since early December! I’ll definitely be hitting up @jill_hw for my SU iSchool wristband (any other SU grads out there who are attending?).


I’m presenting “Redesigning Reference Models” with two of my Millersville colleagues on Friday, March 23 from 10:30-11:15am. We’ll be talking about how our renovation project gave us the opportunity to rethink how we provide research help to the campus community, particularly without a centralized physical reference desk. Check out our teaser video and collaborative Google Doc to learn more. We’re encouraging everyone to use the hashtag #undesk for our session so we can keep track of the conversations.


I’ll be blogging, but I’m not sure exactly when due to informal TableCons, LobbyCons, FireCons and BarCons that I’ve been assured will crop up. Live-blogging sessions, nightly recaps, post-conference highlights…anything is possible. There is a list of other CiL bloggers and the conference blog is a pretty nice resource too.

If you want to eat/chat/etc, hit me up on Twitter @libscenester. There are just a few days left to apply for our open Learning Design Librarian position, so if you want to discuss the job at all, hit me up in DC. Hope to see you there!

where credit is due:
Hand-drawn Post Layout via pugly pixel | CC BY-NC 2.0 Cherry Blossom by design_energy | Denne Fuchoor Font via dafont

Written by Erin Dorney

March 19, 2012 at 8:09 AM

Guest Post: Navigating your career compass by Nicole Pagowsky

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I am pleased to welcome my first guest blogger! Nicole Pagowsky is an Instructional Services Librarian at the University of Arizona. She is a 2011 ALA Emerging Leader, a volunteer/admin for Radical Reference, and Tweets @pumpedlibrarian. If you are interested in writing a guest post, please contact me.

Navigating your career compass

by Nicole Pagowsky

One night before a panel presentation, a combination of lack of sleep and nervous/excited energy prompted me to completely scrap my original outline when I was hit with a random-seeming epiphany about a thing I called a “career compass.” That panel presentation was at ALA Annual 2011 in New Orleans, and it’s where I met Erin, as we were on a panel with a number of other librarians for REFORMA’s How I Landed My First Librarian Position, And What I Did ‘In Between’. Luckily for me, my explanation of this idea was coherent, and so Erin invited me to write a guest post for her blog explaining this concept and to also write about one of my projects, Librarian Wardrobe.

The panel and some background

So first, a little background on this panel — it was geared toward LIS students, early career librarians, and any information professionals looking for their first position in the field. Those of us on the panel had a variety of experiences, from being academic, school, public, or special librarians, as well as spending time on hiring committees. The main purpose though was to have us new(ish) librarians talk about what we did before and during our search in a very rough economic downturn to ensure we were attractive to employers. We all have been involved in a number of projects before and after our first positions, so we were asked to share our advice with the audience who may feel lost or unsure about what to do during the first job search (aside from applying to jobs).

At the time, I was a community college librarian in Dallas, TX, but have since moved on to be an Instructional Services Librarian at the University of Arizona. So now I have two job search experiences under my belt, and both in tough times (2009 and 2011). This career compass I thought of that night imparts a 360 view to your job search and your personal brand.

Your career compass

So, essentially, backwards on your career compass is your experience. This is your baseline need for applying to jobs. If you don’t have certain required experience, you won’t even be considered for the position. This experience is a given and makes up the foundation of your profile. Don’t miss out on this during library school or a period of unemployment.

The next step on the compass — side-to-side — would be networking and your career connections. Once you have the experience necessary to be considered, your connections will help reinforce your personal brand, either through having the chance to work on projects or scholarship with others, or opening up other opportunities in general. Networking doesn’t have to be a dirty word: I wrote a bit about it on my blog.

And finally, looking forward on your compass, you have the projects you’re excited about, and your plans for what you are doing beyond the job and your basic experience. This makes you stand out from the other hundreds of candidates competing for the same position who have the same amount of experience as you. What makes you stand out? Why should they pick you? And, looking back at networking, having more interests gives you more stuff to talk about so it’s even easier to build those professional connections.

Wrapping it up

Consider the whole picture when you are assessing your effectiveness as a candidate. Look beyond your experience and requirements for the job. To tie in Librarian Wardrobe (LW), since I have an interest in early career issues, I thought it would be useful to others to create a resource on what librarians wear to work (and job interviews, and conferences, and presentations, etc.). I myself was a little unsure about what was appropriate to wear when I was first starting out, and I can see many others are as well from the LW web stats by how many searches are done for “what does a librarian wear to work?” and various iterations. From metadata collected by each post, you can search by tag to see, for example, what academic librarians wear, or what an instruction librarian wears, or what kinds of scarves librarians are wearing, and so on. Being on Tumblr, the content (aside from interviews) is user-submitted, so we get a wide variety of positions, locations, types of libraries, and also styles. I recently participated in a virtual panel for the SLIS Library 2.011 Conference: Riding the Long Tail: Leveraging a Niche to Build a Network (the recording is now available through that link). We had some great discussions about library communities and homegrown networks.

Thanks to Erin for inviting me to write a guest post! The REFORMA panel will be offered again as a webinar in the future, and hope to see you at #alamw12!

Written by Erin Dorney

December 7, 2011 at 9:14 AM

Session notes from PaLA 2011

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Below are my notes and key takeaways from the 2011 Pennsylvania Library Association Annual Conference. Some of the sessions have posted slides and handouts online and more are being added daily. You can also check out photos from the conference on my Flickr or on the PaLA photostream.

Service-Learning @ the University Library

Featuring Kelly Heider, Education Librarian, Indiana University of PA & sponsored by the College and Research Division.

My takeaways:

  • National Service-Learning Clearinghouse = resources for K-Higher Ed.
  • Libraries could investigate support from/collaboration with advancement and admissions.
  • Key ingredients for service-learning are community service, instruction & reflection. There is an increase in student motivation to learn content because they are putting it directly into practice. Students have the ability to transfer knowledge to different situations.
  • Ideas from attendees (but, always have to remember, what is the library role?):
    • Campus daycare/Early Education students – students read a story, teach a mini lesson, hold a reflection session
    • Local shelters/Social Work students – students teach basic information literacy/computer skills
    • Community center/Art students – students work with children at community centers to create murals or do beautification projects
    • Disaster-stricken communities/Disaster and Emergency Management students – students create and implement plans
    • Community members and historical societies/History students – students work with Archives & Special Collections librarians to learn about preservation, community members bring in items they want to preserve for assistance
    • Retirement home/Computer Science students – students teach basic computer skills

A Safe Space on Campus: Winning Strategies Academic Libraries Can Use to Serve GLBTQ Students and Faculty

Featuring Matthew P. Ciszek, Head Librarian, Penn State Shenango; Kristen Yarmey, Digital Services Librarian, Weinberg Memorial Library, University of Scranton; Tara Fay, Faculty Specialist, University of Scranton & sponsored by the College and Research Division. Link to slideshow.

My takeaways:

  • Although there is a rise in self-identified GLBTQ students, there is still an invisible community with a variety of needs.
  • Libraries should offer an electronic format research guide so that LGBTQ students can access information online rather than have to come into the library and ask for help. The guide should have an actual contact person for follow up, ideally someone who has been through safe zone training. Identify someone as the point person for student organizations, faculty doing research in LGBTQ areas. (TO DO)
  • Encompassing the resources described above under “Diversity” or “Women/Gender Studies” may not be helpful – less intuitive, less findable.
  • Organize GLBTQ training session for all library staff, as everyone working in this space should have a basic knowledge of LGBTQ issues, particularly when dealing with the public (Circulation, Help Desk, etc).
  • Find out what the needs are of LGBTQ students on campus and then ask how we can meet those needs. For example, could ask students/faculty to complete: “as a lgbtq ally/ library user, I feel welcome when…”
  • Invite a representative from LGBTQ/Allies student organization to serve on library student advisory board. (TO DO)
  • October is GLBTQ history month. Library display ideas include connecting to student life, history of LGBTQ groups on campus, hook into archives and special collections for images & ephemera.
  • As a safe, neutral space on campus, the library could host LGBTQ/Allies student organization meetings.
  • Check out Matt’s article: Ciszek, Matthew P. “Out on the Web: The Relationship between Campus Climate and GLBT-related Web-based Resources in Academic Libraries.” Journal of Academic Librarianship 37.5 (2011): 430-436.

Get Off the Bench: Low Cost Outreach Initiatives @ Your Academic Library

Featuring Robin Wagner, Library Director, Musselman Library, Gettysburg College; Jennifer Luksa, Head of Collection Resource Management, Bevevino Library, Misericordia University; Colleen Newhart, Access Services Manager, Bevevino Library, Misericordia University & sponsored by the College and Research Division.

My takeaways:

  • Have the campus theater group do a preview show in the library – free programming for you, practice and pr for them.
  • When communicating with faculty and inviting them to library events, have them bring their best students with them.
  • Look for a balance between formal and informal events to improve visibility.
  • Students love cake in the library. Announce it over the PA system. Making/decorating the cake could also be a staff activity. When you’re serving the cake, hang out near the table and talk to students.
  • Students seem to love cardboard cutout people – presidential candidates, pop culture icons, etc. Can dress them up for special events.
  • Feature the photography of students who have traveled abroad as a rotating art exhibit. Have them write an accompanying artist statement.
  • For artwork, pull line art from old college yearbooks.
  • Paper airplane making/flying contest.
  • If you have a large staircase, have a slinky race.
  • Hand out bags of microwave popcorn with “tickets” to film/AV databases on them to departments. Track usage statistics.
  • Have a make-your-own-valentine table. Ask students to write a valentine to the library, what they love about the library. Collect those and you have great testimonials for annual reports, etc.
  • Create valentine cards, distribute them to staff members. Tell them to mail a card to anyone who has done something nice for them during the semester/year. This helps with visibility and fostering goodwill. (TO DO)

Nature, Nurture, and Pennsylvania Academic Library Managers

Featuring Russell A. Hall, Reference Librarian, Penn State Erie, The Behrend College & sponsored by the College and Research Division.

My takeaways:

  • Hall did a survey of academic library managers in Pennsylvania. He sent out 313 surveys and received a 38% response rate. 62% of respondents were female, 38% were male, and all had MLS degrees.
  • When asked about the most difficult aspect of library management, 64% responded “Personnel/Human Resources.”
  • When asked what management skills students should learn in LIS programs, respondents said: evaluation/ assessment, strategic planning, communication, human resources & budgeting
  • Respondents also called for a “safe environment” to talk about management issues.
  • Survey results showed that the top personal attribute to being a manager was interpersonal skills, then integrity and vision.
  • Survey respondents said personality traits were more important than learned skills in nature v nurture aspect (75/25)
  • Audience members questioned the differences between library leadership and library management. Also asked what instruments exist to evaluate leadership, management, and change within an organization.

Beyond the Library Walls: Community Hot Spots

Featuring Hedra Packman, Director of Library Services, Free Library of Philadelphia; Khaleef Aye, Community Outreach Specialist, Free Library of Philadelphia; Jenn Donsky, Broadband Technology Opportunities Program Hot Spot Coordinator; a gentleman from the John S. and James L. Knight Foundation whose name I forgot to write down & sponsored by the Library Administration & Management Round Table and the Public Library Division.

My takeaways:

  • Free Library is taking the library out into the community through partnerships. They looked for established community gathering places instead of trying to create a spot of their own. Organizations had to be lockable, open to everyone in the community, closely knit & sustainable.
  • The hot spots also offered technology connected to library resources. 40% of homes in Philly don’t have Internet access. All content at the hot spots is filtered, even wireless.
  • However, there is a difference between access to technology and access to the knowledge of how to use that technology. Some of the people running/working int he hot spots are actually members of the community organization, not library staff. When the grant money runs out, they hope there will be a knowledge transfer. They will leave the equipment and someone within that organization will be trained.
  • Target audiences for this project were job seekers, new Americans, families with young children, the digital savvy, and entrepreneurs.
  • Hot spot partnerships bring vibrancy to neighborhoods and visibility for the library. There has been a lot of demand – they have donors coming to them who want to sponsor a hot spot.

Technology Tools for Assessment Toolkit

Featuring Linda Musser, Head, Fletcher L. Byrom Earth & Mineral Sciences Library, Penn State University; Michelle Belden, Access Archivist, Penn State University; Emily Rimland, Information Literacy Librarian, Penn State University & sponsored by the Library Instruction Round Table.

My takeaways:

  • Before you can assess, you have to know why you’re doing it. With Twitter metrics, pick a few that relate to your library’s goals. Which are most relevant to you?
  • Use analysis = followers, readers, retweets, replies, mentions, clicks. Content analysis = content relevance to mission, composition, tone of writing, number of tweets per day/week.
  • Twitter tools/ideas:
  • Google Analytics
    • Visitors: You can see what browser visitors are using, their screen dimensions (web designers can use this data to meet user needs), if they are accessing the site via mobile, and service providers (can use this to determine on and off campus locations)
    • Traffic: Shows you keywords used
    • Content: Overlays on top of your site and visually shows where visitors go once they’re there.
    • Funnels: The series of pages users would go through to get somewhere. You can find new paths and see where you lose people to design better sites.
    • Use Google’s Conversion University forums for help.
  • Poll Everywhere – Live polling via SMS, web, Twitter
    • Ask: How would you describe your feelings about research? (free text response)
    • At the end of the instruction session, ask: Where I am going to begin the next time I need to do research? (free text response)
    • At the end of the instruction session, ask: How many resources have you found for your assignment?
    • You can use Poll Anywhere to measure pre and post instruction. Emily got IRB permission for this, might depend on your university.
    • Poll Anywhere has a filter that you can turn on or off, she has never had any problems.
    • Reassure the students that it is all anonymous and not connected to phone numbers or names.

Rethinking Information Literacy: Classroom Evidence for Incorporating Students’ Social Media Practices into our Professional Understanding

Featuring Donna Mazziotti, Public Services Librarian, Weinberg Memorial Library, University of Scranton and Teresa Grettano, English Professor, Department of English & Theatre, University of Scranton & sponsored by the College and Research Division.

My takeaways:

  • Librarian and English professor co-taught a course on rhetoric and social media, incorporating ACRL information literacy standards. There were 13 students in the class and the instructors viewed the class as a series of case studies. They started with a research question: What are the effects of social media use in our students information seeking behaviors and processes? Another overarching theme was that “it’s about culture, not technological functions.”
  • Instructors obtained informed consent to use student’s assignments for data and created a private Facebook group to take screenshots. Students were asked to keep a log of Facebook activity for 3 hours per week.
  • They found: That information now comes to users, via customized feeds, RSS, etc. By customizing feeds (like curating their Facebook news ticker settings) students are articulating a future information need. However, this creates a filter bubble. Students don’t know what has been edited out, similar to the idea of the echo chamber.
  • They found: That information recall and attribution are now social. Recall is not based on the source, but the person who shared that link with them (ANDY this is where you were quoted but the slides aren’t up yet).
  • The layout of a post on Facebook contributes to rhetorical strategy and provides clues on what is being privileged: the sharer, not the content. Students were asked to analyze a Facebook profile and determine what assumptions could they make from the information presented on the profile.
  • They found: That “expertise and passion are conflated.”
  • They found: That evaluation is social. Students don’t care about what is being posted unless they know the person. Also, the more engagement an article has (comments, shares, RTs), the more relevant/reputable the information is to the students. If the information is behind a paywall, why? We could relate this to peer review, open comment systems. (FOLLOW UP ON THIS IDEA)
  • They found: That information is now open. Students are creating information on a daily basis on Facebook, contributing to radical transparency on the web.
  • Student log quote: “We won’t feel forced to share, we will simply be terrified of not sharing” (related FB to the idea of the panopticon).
  • Student log quote: “If people are conditioned to be transparent, they will be better people.”
  • Instructors concluded that “Information literacy now situated within a social and decentralized, non hierarchical information environment”

PA Poets Write About Pennsylvania, and Other States of Being!

Featuring Julia Kasdorf, Erin Murphy, Todd Davis and Patricia Jabbeh Wesley & sponsored by the Local Authors Committee.

I can’t write too much in terms of “takeaways” for a poetry reading session, but I strongly encourage you to check these poets out. Their work was reflective of Pennsylvania and hearing them read was very inspirational.I purchased a few of their books in the PaLA store but I unfortunately had to run and check out of the hotel so I didn’t have time to chat with them or have them sign my copies.

Written by Erin Dorney

October 11, 2011 at 3:33 PM

PaLA Annual Conference 2011

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I’ll be at the Pennsylvania Library Association Annual Conference in State College Sunday through Wednesday (October 2-5). Thought I’d share my tentative schedule here in case anyone wants to catch up before/during/after a session or grab meals together. You can always send me a tweet or DM @libscenester to get in touch.

Sunday, October 2

3:15-4:15 – Service-Learning @ the University Library

4:30-5:30 – A Safe Space on Campus: Winning Strategies Academic Libraries Can Use to Serve GLBTQ Students and Faculty

6:30-7:30 – College & Research Division Dine Out

8-11 – Unofficial PaLA Conference Tweetup

Monday, October 3

7:30-8:30 – Eye Opener Yoga

10:30-11:45 – Get Off the Bench: Low Cost Outreach Initiatives @ Your Academic Library (I’m moderating!)

1-2 – Poster session – I’ll be there co-presenting my poster “Changing Perspectives, Building Careers: Library Internships for Undergrads”

2:15-3:15 – Nature, Nurture, and Pennsylvania Academic Library Managers

Tuesday, October 4

9-10:15 – Beyond the Library Walls: Community Hot Spots

11-12 – Technology Tools for Assessment Toolkit

12:15-2 – College & Research Division Luncheon featuring Marshall Breeding “Beyond the ILS: Introduction and Future Directions”

3:30-4:30 – Brainstorming session about PaLA reorganization

4:30-6 – Annual Business Meeting

Wednesday, October 5

9-10:15 – Rethinking Information Literacy: Classroom Evidence for Incorporating Students’ Social Media Practices into our Professional Understanding

10:30-11:45 – PA Poets Write About Pennsylvania, and Other States of Being!

This is the first time I’ll be bringing my iPad with me to a conference, so we’ll see how it goes with note taking! Any advice on good iPhone or iPad apps to have for conferences?

Written by Erin Dorney

September 30, 2011 at 2:59 PM

Tweetup @ PaLA Annual Conference

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Logo for Otto's Pub & Brewery

If you’re going to be in State College for the 2011 Pennsylvania Library Association Annual Conference, consider attending the unofficial tweetup! It would be super lame if you spent the first night of the conference alone in your hotel room, and Otto’s Pub & Brewery has a great beer list! Anyone is welcome, whether you tweet or not. We’ll be drinking, networking, and gearing up for the next three days of conferencing.

Date: Sunday, October 2, 2011

Time: 8 PM – 11 PM

Place: Otto’s Pub & Brewery (

Our hashtag is #palatweetup, so use that if you’re doing any pre-event tweeting! I’ll also probably start a twitter list of attendees at some point. If you’re wondering what a tweetup is, it’s where people who Twitter (or use other social networks) meet up in real life. It is a great opportunity to meet virtual friends in real life and learn more about common interests (in this case, libraries).

Facebook Event:


Hope to see you there!

Written by Erin Dorney

September 17, 2011 at 1:47 PM

What should I put on my business card?

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I’ve been following a great NMRT listserv discussion about business cards for MLS students/new professionals. I thought it might be nice to synthesize some of the advice in a blog post, along with offering some thoughts of my own.

Traditionally, print business cards were standalone pieces, designed to provide a glimpse of an individual’s qualifications and contact information. Cards included things like an individual’s name, mailing address, phone number, fax number, office location, etc. However, business cards have undergone major transformation within our increasingly digital era. They now have the potential to provide a gateway to an individual’s full-fledged online persona.

So, what should we put on our print business cards? As a designer, I am a fan of less text. Using visual elements to create an impact is something I am always striving to improve in my own work, and that includes personal branding/identity management. Instead of listing every little detail in lines of uninspiring text (typography is the most difficult design decision for most individuals), I would advocate for the following:

  • Name
  • Email address
  • QR code AND/OR a link leading to a landing page or something like an profile
  • Optional – If you are a student, you may consider including “MLS Candidate, Institution Name, Year of Graduation” next to or beneath your name. This indicates to potential employers and new contacts that you are on the market.

Potential things to include on your landing page: LinkedIn profile (if you don’t have one, go make one now), Twitter (if you tweet professional or pseudo-professionally), email, Skype, e-portfolio, blog, major awards/recognition (Library Journal Mover & Shaker, ALA Spectrum Scholar, ALA Councilor, etc.).

Using a QR code on your business card is a quick and easy way to link smart phone users to your virtual persona. QR codes are becoming more and more popular (I recently spotted one in a Sephora magazine and another one on a table tent in the University dining hall). You can generate a barcode for free as sites like this QR-Code Generator. The only thing to keep in mind is that not everyone has a smart phone (I don’t), and some who do may not have downloaded a barcode scanner. I would recommend including a short link in addition to the QR code for individuals who either don’t have barcode-scanning capacity or who are unfamiliar with QR code technology.

If that seems sparse, don’t worry. White space is one of the most valuable elements designers can have in their toolbox. Consisting of the empty space between and around graphical elements and text, white space provides breathing room and is sometimes referred to as negative space. It gives the viewer’s eye a chance to rest, along with subtle cues regarding intended visual path. Although a business card is small space-wise, visual clues and breathing room are still important. Use remaining space on the card to make some kind of personal statement, through colors (fun, professional, minimalistic), a logo, a quotation, embossing, etc. You can find some great examples on The Business Card Flickr group. Be wary of cramming too much on both sides of the business card – many people like to write notes on the back about where and when they met you, things to follow up on, etc.

Some might argue for including your job title on your business card, but I think if you want to remain flexible, leave it off. You can always include a section on your job/institution on your landing page. Plus, when you purchase business cards (check out sites like VistaPrint and MOO), you usually have to buy them in large quantities. There’s nothing worse than getting stuck with a box of outdated and useless business cards (although there are some fun things you can do with them; check out cards of change). However, you could put a more generic title after your name (one that’s not tied to your business or institution), like “Information Professional”, “Graphic Design Guru” or “Instructional Designer”.

There are lots of other voices out there, some even pondering whether print business cards are dying.What do you think? What’s on your card?

Written by Erin Dorney

February 7, 2011 at 8:39 AM

Charleston Conference (Sat)

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I had a fabulous time at the Charleston Conference this week. I decided to post my session notes from today while waiting for my airport shuttle. Should be back in PA by nightfall 🙂

Saturday session notes:

Jumping into the New Waters of Librarian Promotion and Appointment: How We Dove in and Survived

Bridget Euliano (Acquisitions Librarian, Duquesne University) & Carmel Yurochko (Serials/Electronic Resources Librarian, Duquesne University)

-They were a flat organization to begin with – considered non-tenure track faculty
-Pittsburg PA – private – 10,000 students – 12 FT librarians & 1 university librarian
-Wanted a tiered system for promotion for librarians
-Lots of waves: How do we create a system from scratch? Will we be reviewed fairly? Who will review us? Why should we do this?
-Timeline: took them 6 years (!)
-2002 – task force to develop documentation (looked at and cherry picked from other libraries
-2004- task force presents initial document (some people were happy, some people picked it apart)
-2005 – second task force to revise document (every task force had a different group of people)
-2007 – third and final task force (stumbling over certain words – RANK, for example)
-2008 – librarian tier process was implemented
-Initial process: everyone was considered Librarian 1 and you had 5 years to apply for promotion
-Had levels 1-4 with different requirements.
-After a year and a half, no one had applied yet
-So they created “The Expedited Process” – portfolios would be reviewed only by the University Librarian and Provost (removed intimidating aspect of traditional peer review by colleagues)
-Created informal positive peer review support group to make this a positive learning process
-2 options – initial process or expedited process
-All of the librarians except one decided to do the expedited process – all who applied were successfully promoted
-Euliano’s experience – was a new librarian there, had promotion experience from another institution, was told during the hiring process
-Yurochko’s experience – had never been through promotion process anywhere before, was told if she didn’t do this it would likely qualify as insubordination (!) because she was thinking she might retire before the application deadline, saw the organizational need for tiers so decided to participate
-Peer reviewed each others’ portfolios
-Was there a money incentive attached to tiered promotion? No guarantee at the beginning because it was new to the university and not yet, but it may come later.
-Administration didn’t know what librarians were doing, sharing the portfolios helped them learn about the publishing, presenting & research that was taking place
-Lessons learned: They want to revise the guidelines (use terminology to match that used at the university level; more clearly define which categories are appropriate for various accomplishments)
-Lessons learned: Importance of service opportunities (make them more widely available, particularly for newly hired librarians; actively seek new avenues of engagement at the university)
-Now in recruitment they can clearly delineate expectations for advertised positions
-More in line with other academic libraries

Tackling the Evolution of Libraries

Stephen Abram (Gale, Part of Cengage Learning)

-Major legislation is happening on copyright
-Moving from financial to information economy
-Google Editions – launching in the next 8 weeks – have built and algorithm to sell lower than anywhere else on the web
-What does it mean when all of the books are online? What happened when articles all went online? No one is begging for the paper copies.
-We should not be encouraging serendipitous browsing but immersive, targeted research skills
-We’re working in a non-fiction publishing space – you don’t read it from end to end (we don’t & student’s don’t)
-Each article has value on their own, but not really as a unit
-Format agnostic generation – they don’t care, it’s not helpful to them
-Geo-tagging on ads impacts what results you get
-They can contextualize ads based on the books you’re searching for/looking at
-Should we still be organizing our collection by format?
-If majority of learning is hybrid, what does your library team look like? What’s the depth of that talent when students’ primary access to learning is at the class level not the university level.
-We overwhelm them with how “smart” we are – i.e. offering 60 ways to cite instead of asking faculty preference and focusing on those three, creating widgets for their course guide
-FCC whitespace decision – people will be able to connect
-E-paper = more imagination, plasma screen = more experience
-Bloom’s taxonomy of learning – most librarians are probably text-based
-Universities are more full with more people with more learning styles
-How do libraries support this?
-Heart survey – which would make you feel better – I read the article last night OR I watched the video
-How can we support experienced based learning styles?
-15% of students at universities require some sort of adaptation
-Are we making decisions based on our end user preferences or our own preferences?
-They like to explore in layers rather than tabs (interface)
-We’re good at supporting text based learners, but how do we move beyond that?
-We have a smart generation – roe v. wade (every child is wanted), gaming, no lead paint
-Gaming changes the dynamics of how your brain works – spend 40 days to solve a videogame – this is episodic learning. This is reading.
-Print is a corpus that needs to be archived  preserved.
-How and why is library business, not who, what, where, when (that’s what Google is for)
-Most people are offended when you ask them if they need help – libraries can learn from this – connect with them as a person first
-We put our OPAC out there to show our inventory instead of inviting them to have an experience
-Do we know our top 10 reference questions? No business would ignore this – they would have the answers down pat.
-Someone looking for information about pregnancy – we can give them a better experience/better help if we know their gender
-Our value add – social dimension
-The people (librarians) are the value – how many pictures are there on the library website? How many links to Facebook are there? Are we saying we’re just a search engine?
-Social software – social institution (we can relate socially to our users)

Hyde Park Corner Sound-Off and Closing Remarks

Anthony Ferguson (University of Hong Kong)

-The Charleston Conference: “A Wonderful Place to Steal Ideas”
-Genius actionable ideas:
-Just in time print and electronic information killer APP: user initiated document delivery + purchase on demand/pay per view = you can save a lot of money
-Just in time collection development on steroids – Espresso Book Machine & Lightning Source
-Remote storage isn’t just a solution for homeless books – collaborate with other libraries for storage/access so that library as a place for study can be emphasized
-University of California’s e-scholarship program which cohesively packages Open Access components (
-Put discipline specific critical library information on flash drives and give them away to new students
-Catchy collection development motto: “Get it at Cal State Libraries”
-Hathitrust + Google Books = everyone can have a Harvard-like collection but without the stacks headache
-All collaborative projects should generate some income in order to be sustainable
-Avoid “free riders” in collaborative projects because they take up time and energy
-Mobile devices are growing – short treatments of serious topics are being sought. Condensed books.
-Support growing for bookless branch learning commons libraries (both inside and outside the field)
-Adopting a single discovery interface (Worldcat Local, Summon, EDS) is the most radical and potentially fruitful way of connecting readers to materials
-UC San Diego demonstrating the role of the library in providing stewardship for the scholarly record by giving away a single terabyte of memory to departments across campus
-Find out what it is about the library that your president values and build upon that
-Big concepts/no immediate application:
-Delivery speed is the single most important factor for cooperative collection development
-As a profession, when confronted with a lack of funding, where are our revolutionary ideas?
-It all comes down to trust, particularly in branding
-Look at the annual Edelman Trust Barometer for ideas on how to increase trust
-Some surveys show that people miss the ability to browse (then again, other surveys show different results)
-People want information, not formats
-Readers need help with information overload. They want it to be easier
-Look for the results of the European Community SOAP (survey of open access publishing) Researchers seem to want it, but funding is an issue

Written by Erin Dorney

November 6, 2010 at 2:28 PM